Communication Tools

Secure E-mail uses the “https” system for encryption invoked automatically by using entering the “Secure E-mail” page.  You may use this means to communicate confidentially with us.  Sometimes, scanned documents and other file formats prove difficult to send in encrypted fashion. If equipment or software compatibility at either your end or ours makes the use of secure means unworkable, then regular e-mail is used.

Secure Credit Card Transmission can be done via the credit card validation process, or by way of encrypted e-mail.   We can also accept credit card information using regular e-mail.   While not as secure as either of the other means, we have never heard of anyone actually “burned” by interception of credit-card data online.  In any event, maximum loss is usually limited by issuing banks at $50 US.  If you know of any true, verified credit-card internet horror stories, please contact us and let us know.

NetMeeting
can be used if you also have it on your computer.  If you do not, you can download it via the Microsoft NetMeeting web page.  With NetMeeting, we can have live, real-time audio and/or video conferences at appointed times – much like a face-to-face meeting between CPA and client.  E-mail can be used to schedule appointments.  Keep in mind that while fairly dependable, NetMeeting has given difficulty during times of high Internet congestion.  Equipment incompatibilities are also sometimes a problem.

Regular E-Mail can be used at any time to talk with us.  We endeavor to reply promptly – whether in Seattle or at a guest computer when traveling.  You are never out of touch or in-the-dark about the status of our engagement.

FedEx, Airborne Express, Emery Worldwide, UPS, and DHL all provide overnight express services that serve Seattle, WA, and – between them – most every medium-size and larger city (as well as some amazingly remote locations)- around the globe.  Some of these firms also provide Saturday delivery in certain areas.   For those occasions when physical forms or documents are either necessary or more practical than any other means, these overnight express services are faster and more dependable than most countries’ postal systems.

Telephone and Fax can be used when needed.  The phone number at the office of GlobalTaxHelp.Com’s founder Don Walter, CPA, is in Seattle, WA at 206-522-2003.  Our fax numbers are 206-522-2004 and 206-517-8037.  We are on Pacific Standard Time.

Several new long-distance services
have sprung up in the past few years with vastly lower rates worldwide.  We have used Worldxchange since 1997 with dependable consistency and rates of between 16 and 28 cents per minute to most major European and Asian locations, slightly higher rates to South America.  Check their web pages to see if any of these services are available in your location.